Here's what I have to say ; my traumatic experience
Date : 2x May 2015
long story short, never felt so discriminated and feeling so detestable ...
jump to the bottom to read about my initial experience learning
If you are considering to learn driving you should read this ; a must before you make the decision

Basically on the day, a Wednesday, myself was pumped to take this JPJ road test feel like finally the day is here after a long long wait. until i met a devious soul sucking examiner on my on the road test. we'll talk about that later.
So it was the morning of my JPJ test the van picked me up at 8am and there we went to SKEM Gombak. we reach there about 8.30am found a seat to sit on while waiting. there is seriously a lot i mean alot of people there. there are three groups sesi 1 , sesi 2 and sesi 3 . sesi 1 is for those whom failed and they have to retake sesi 1 there are over 40+ candidates [god knows why is there so many of them $$$] done with that sesi 2 and sesi 3 are basically new candidates. so i was there sitting and waiting around until 9.30am the workers put up like paper of list on the board and there was just a sea of people towards the board. like aren't there any better ways to manage this.
My turn was on sesi 2 waited again until around 11am for me to do RPK rutin sebelum memandu the examiners there was ok kind and not rude, acceptable attitude. done with that you will have to go up and do the kpp 2 the course test uphill test, parking, 3 point turn, Z and S course. until about 11.45am it was my turn, did everything seamlessly and passes on that, officers there are kind and quite cheerful. on the go to kpp 3 on the road test it was 12.15 and we went to a hall sit down and wait theres seriously still so many candidates from sesi 1 waiting for their turn. later they told us to go for lunch and come back at 1.30pm.
Its about 2.30 now finally my turn for the test. ok so they called out your number. and ask you to wait outside. theres two chairs outside so i sit and wait for the cars to come back from their test. So its my turn i got into this viva. the examiner was a guy, semi bald, wearing sunglasses, a little bit fat, How I would describe him is that he is one evil spirit. ok so i got into the car said 'selamat petang' no reply no smiles no nothing ok fine whatever. people there are just fuxking rude. Like hello sir i came here to do a test [which i had paid for] and not here to face your attitude. And ok i start RSM and everything. Went out of the road and continue driving all done smoothly kept at a constant safe speed, cornering through the back road. Did not hit anything, didn't fall into the longkang. Everything went good until ... a car in front of me stopped so i stopped behind that car and when i wanted to start moving again suddently the car engine died. And that is the reason why he failed me. After i got out of his damn car, i looked at my score and it says 20/80 its like are you serious. isen't this just like failing me on purpose.
So here's how it begins on 17 september 2014 So the driving school company I've chosen is SKEM because that's the only nearest in my area. I've paid RM1000 for the whole program ( well excluding where when you failed the test and they will charge hundreds of dollars extra [sounds like one of their dirty tricks to get money out of you]

Done with that, well let me tell you a little bit about the experience
after i got my learners license [ L license ] it was on January and we started to make bookings with a driving instructor. WOW its all FULL shocking how can u accept and take people's money when you cant even provide them with the service. This is just unacceptable when the students to instructor ratio is not even balanced. this company

So i got my booking for seven classes on 3March - 30March ok fine i have to accept that no turning back [this is just how monopoly business works and its IMO just disgracing][only way to improve this is by imposing and changing the laws ;nevergonnahappen]
definition of the instructors there ; lazy af and never show up on time and you will have to wait for them like crazy, i'm not saying that everyone is like that tho
ok so it might all sound ok and good BUT plot twist my instructor, he canceled 4 of my classes. first thing he's like oh tsday morning he cant because he is busy conducting other classes so classes on tsday is all canceled. here comes the next part he basically told me that on next Monday he wont be around so again class cancel. Here comes the surprise i have a friend who went to the same driving institute [i actually introduced him to go there] AND he also had classes on that Monday AND guess what he saw my instructor there sitting doing nothing. HAH when he told me that he was out of town. well done lazy ass
So now i have to replace 4 dates which ohmygosh all the dates nearby was fully booked ; i suggested of changing another instructor and everyone's schedule was full, so again no choice for me, classes replaced till end of April where it should be done by March.
Next, so many issues just keep coming up right.. after the last class on April we went on to make bookings for the JPJ road test. Guess what the next date available is on 2x May 2015 that's like one freaking month away.
And what they told me was normally the 'instructor' will make the booking roughly inadvance so that we dont have to wait so so so long. i was seriously so pissed when i hear the date. [so take this as a lesson everyone]
My advice is choose those Package 100% pass. and my friend using an agent is also quite good i think
A little advice for
Disclaimer : I am a not forcing anyone to make any decision of choosing anything. i am just simply sharing my experience and honest opinion for everyone out there